Why chose us?
Heart In Hand Support Services is a small boutique support organisation on the Sunshine Coast.
The ‘heart’ of Heart in Hand, May Brakels, manages a team of multidisciplinary professionals that support NDIS self and plan managed participants.
Meet The Team
May
Director
Rose
Service Administrator
Brooke
Marketing & Administration
Alliese
Business Support Coordinator
Team Leaders
Hilary
A Compassionate
Team Leader and Support Worker
Hilary is an exceptional team leader and dedicated support worker, specailising in caring for individuals living with dementia. Her greatest strength lies in her ability to truly be present with each person, meeting them in their unique space and creating meaningful connections.
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With a deep understanding of dementia care, Hilary leads her team with empathy and insight, fostering an environment of trust and respect. Her intuitive approach helps individuals feel seen, valued, and supported , no matter where they are on their journey.
Hilary's unwavering commitment to person-centered care ensures that every interaction is infused with patience, kindness, and genuine understanding, making her a pillar of strength for those she supports and the team she leads.
Clare
A Dedicated Team Leader Empowering Lives
Clare is an inspiring team leader with a passion for supporting individuals living neurological conditions. She is deeply committed to empowering those she works with, fostering independence and confidence by prioritising choice and control in every aspect of care.
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Her holistic approach ensures that each person's physical, emotional, and social needs are met, creating a well-rounded and meaningful support experience. Clare's leadership style is built on collaboration and respect, encouraging her team to deliver care that is both compassionate and empowering.
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With Clare's guidance, individuals and their families can trust they are receiving personalised support that honors their unique goals, preferences, and dignity.
Support Workers
Jordan
A Wellness Approach to Early-Onset Dementia
Brooke
Rose
Jordan is a compassionate professional with a deep commitment to supporting individuals on their journey with early onset dementia. Being an Exercise Scientist, Jordan focuses on enhancing well-being and maintaining cognitive function with tailored exercises and activities to promote engagement and enrich quality of life.
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His empathetic approach creates a positive, supportive environment where individuals feel empowered and understood. Jordan's dedication to person-centered care ensures that each individual's unique strengths and preferences are honored, fostering a sense of purpose and connection.
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Through his work, Jordan brings hope and encouragement, helping individuals and their families navigate the challenges of early-onset dementia with confidence and care.
Details Coming Soon
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Details Coming Soon
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Lynn
A Compassionate Counsellor Specialising in Dementia Support
Lynn is a highly skilled and empathetic counsellor with a remarkable ability to connect with individuals living with dementia and their families.
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Lynn has a deep understanding of the unique challenges posed by dementia and creates a safe, supportive space where clients feel heard and valued. Her approach blends expertise with warmth, empowering individuals to navigate their experiences with dignity and resilience. Whether providing practical coping strategies or emotional support, Lynn is committed to enhancing the welling being of those she works with.
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Her dedication, patience, and genuine care make her an invaluable ally for individuals and families on their dementia journey.
Logan
A Breath of Fresh Air
in Dementia Support
Logan brings energy, warmth, and a refreshing approach to supporting individuals living with dementia at every stage of the condition. With an innate ability to connect deeply, Logan creates a sense of calm and understanding that puts individuals and their families at ease.
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His approach is rooted in empathy and adaptability, ensuring that each person feels valued and supported in their unique journey. Whether offering practical care or simply being a comforting presence, Logan's positivity and dedication shine through.
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Logan's natural talent for making meaningful connections and his unwavering commitment to person-centered care make him an invaluable ally to those living with dementia and their loved ones.
Katie
A Dedicated Support Worker in Dementia and Complex Care
Katie is a seasoned professional with six years' experience supporting individuals living with dementia and complex behavioral needs. Her deep expertise and compassionate approach make her a trusted guide in navigating challenging situations with understanding and care.
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Katie's ability to identify underlying needs and triggers allows her to create tailored strategies that promote comfort, safety, and well-being. She combines her extensive knowledge with a calm, empathic demeanor, fostering a sense of trust and stability for those she supports.
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Dedicated and resourceful, Katie is a true advocate for dignity and quality of life, making a meaningful difference in the lives of individuals and families facing the complexities of dementia care.
Louisa
A Dedicated and Holistic Support Worker in Dementia Care
Louisa is a compassionate professional with extensive experience supporting individuals living with dementia from early diagnosis to end-of-life care. Her holistic approach ensures that every stage of the journey is met with the understanding, respect and dignity it deserves.
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With deep awareness of the evolving needs of dementia patients, Louisa provides personalised care that fosters comfort and enhances quality of life. Her dedication extends to supporting families, guiding them with empanthy and expertise through the challenges of caregiving.
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Lousia's unwavering commitment and profound understanding make her an invaluable presence for individuals and families navigating the complexities of dementia care.
Mel
A Compassionate Caregiver with Lived Experience
Mel brings a unique and heartfelt perspective to supporting individuals living with dementia, shaped by her own lived experience. This deep personal understanding gives her an unmatched ability to connect with those she supports, offering empathy, patience, and genuine care.
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Mel recongises the level of attention and compassion required to meet the needs of individuals at every stage of dementia. Her approach is grounded in respect and dignity, ensuring that each person feels valued and supported.
With her wealth of personal insight and unweaving dedication, Mel is guiding light for individuals and families navigating the challenges of dementia care.
Renee
Details coming soon.
Natasha
Eugenie
Arika
Details coming soon.
Details coming soon.
Details coming soon.
Cecilie
Details coming soon.
Nathan
Details coming soon.
Harrison
Details coming soon.
Michelle
Details coming soon.
Georgia
Details coming soon.
Nathan
Details Coming Soon​​