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Why chose us?

Heart In Hand Support Services is a small boutique support organisation on the Sunshine Coast.
The ‘heart’ of Heart in Hand, May Brakels, manages a team of multidisciplinary professionals that support NDIS self and plan managed participants.

Meet The Team

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May -

Director 

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Rose-
Service Administrator

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Brooke-
Marketing & Administration

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Alliese-
Business Support Coordinator

Team Leaders

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Hilary

  • Over 32 years of teaching

  • Reading and recovery tutor

  • Amazing with setting up routines and structures.

  • Experience with working with teens with ASD and adults with dementia.

  • Passionate about supporting
    those to feel empowered, positive and to live their best lives.

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John

  • Certificate IV Fitness

  • Great at cooking and tailoring food plans to suit a healthy lifestyle.

  • Genuine kind nature who can work with many varieties of clients.

  • Experience with working with with ASD, Intellectual disabilities &  dementia.

  • Father of two children.

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Clare

  • 22 years as a Cardiac Physiologist.

  • Yoga & Mindfulness Meditation teacher.

  • Cert. Prac. Hypnotherapy, Nero-linguistic Programming & Time Line Therapy.

  • Experience with working with with MS and high needs clients.

Support Workers

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Jordan

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Brooke

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Rose

  • Diploma Sports and Fitness & B. Sports Studies (Sports & Exercise Nutrition).

  • Wellness Program Facilitator

  • Changes quality of lives with his knowledge of strength, cognition & nutrition.

  • Infectious funny personality

  • Young Male Role model

  • Experience with a vast variety of clients, flourishes working with clients to better there wellness.

  • B. Business (Information Systems & Graphic Design)

  • Has two young girls and dogs

  • Very calm nature

  • Experience with working with with ASD, dementia, MS, high needs clients and mobility issues.

  • Enjoys connecting with others and assisting with quality of life.

  • 12 years of Hairdressing.

  • Very relaxed understanding personality, that adapts to all environments and characters.

  • Amazing with understanding people and characteristics.

  • Experience with working with PTSD, Depression, Anxiety & Dementia.

  • Supports others by meeting them where they are, understanding the dynamics of mental health, a kind listening ear and daily support.

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Lynn

  • B. (Counselling)

  • Certificate in Dementia Essentials

  • 5 years in private practice (part time) Counselling

  • Certificate and Accredited Clinical Supervisor in Counselling & Psychotherapy (Individual and Groups)

  • 2 years in Dementia Care

  • Lifeline Clinical Supervisor

  • Dedicated in supporting the mental, physical, spiritual, and emotional well being of others.

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Logan

  • Cert. II (Construction, Engineering & Furnishings)

  • Very sporty enjoys surfing, fishing, golf and football

  • Logan loves his family and considers himself a very joyful person

  • Amazing at blending with young crowds as a support

  • Young Male Role model

  • Experience with mental health, dementia and skills building

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Katie

  • Super experienced support worker

  • Very intelligent and high level of support

  • Experienced with Aged Care.

  • Easy going nature

  • Experience with a vast variety of clients

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Louisa

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Mel

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Renee

  • Very experienced in high needs clients

  • Holistic approach to care
  • Supportive and easy going personality, who can get along with most people

  • Cert IIII - Disability Support

  • Great communicator
  • Works with a vast variety of clients.
  • Bubbly friendly personality and loves a good chat.

  • Mother

  • Has a lot of common sense and works out challenging situations

  • Very genuine
  • 2 years experience in Dementia and MS
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Taylor

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Eugenie

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 Arika

  • Experience with community access, supporting clients with appointments and at home assistance

  • Bubbly, kind, caring and motivating and a huge family person

  • Experience intellectual disabilities, mental health illnesses, ASD/ADD/ADHD, dementia and chronic pain disorders

  • Over 10 years experience in Early Childhood and Diverse Needs.

  • Previously a dance teacher

  • Home schools her two children

  • Infectious funny personality

  • Moved to Australia in 2009 & has been her happily for 14 years.

  • Experience with ASD, MPD, managing continence & limited mobility.

  • Mother

  • Very good at connecting with others
  • Previous background in Journalism
  • Great communicator and loads of common sense
  • Mother of two children
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Cecilie

  • Enrolled Nurse, Bachelor of Social Science (Human Services major), Double Diploma Mental Health/AOD

  • Dance Teacher/Therapist

  • Cecile is passionate about the well-being of individuals & their community, and began disability care in her teen years as a volunteer, evolving into a career over time.

  • Experience with a vast variety of clients, is a Psychosocial Recovery Coach & Client Advocacy

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Nathan

  • Diploma Fitness & Studying B. Exercise Physiology

  • Personal trainer over 11 years in fitness industry

  • Aims to enhance the quality of life of participants through the provision of self development and mindfulness techniques.

  • Holistic approach and to help an individual to reclaim their independence.

  • Experience with a vast variety of clients

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Harrison

  • Over 8 years in Disability Sector

  • Relaxed and easy going nature

  • Enjoys helping others achieve their goals

  • Committed to doing the best for all clients

  • Experience with a vast variety of clients.

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Michelle

  • Aged Care (5 Years)

  • Originally from Philippines

  • Cert. IV (Mental Health)

  • Cert. IV (Mental Health & Leisure)

  • Cert. III (Aged Care)

  • Experience with working with many people including MND, MS, Dementia, PTSD, ASD, ABI, Children & Bipolar.

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Georgia

  • 3 years experienced support worker

  • Certified 3 in fitness 

  • Experience with many disabilities e.g. Ms, dementia, ASD, spinal cord injury, cerebral palsy

  • Very genuine, friendly and motivated 

  • Passionate towards helping individuals shine 

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Nathan

  • Background in Education working in school camps and adventure companies.

  • Previously a residential youth worker and education support officer.

  • Cert. III (Outdoor recreation)

  • Cert. IIII (Mental Health)

  • Dip. (Counseling), currently doing a degree.

  • Passionate about young people.

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Natasha

  • Experienced with MS, Dementia, intellectual disabilities & MND.

  • ​Motivated to improve individuals quality of life and contribute to well being.

  • Enjoys seeing the positive impact a carers work has on others.

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